Cleanlist + Intercom
Enrich Intercom contacts and companies with verified emails, phone numbers, and firmographic data. Cleanlist fills in the data gaps for every user and lead who interacts with your Intercom messenger, turning anonymous visitors into enriched, actionable prospect profiles.
Key Features
Setup in 4 Steps
Connect Intercom
Authorize Cleanlist with your Intercom workspace via OAuth. Cleanlist requests only the permissions needed to read and update contact and company data in your Intercom account.
Map Contact Attributes
Map Cleanlist enrichment outputs to Intercom contact and company custom attributes. Standard mappings cover email, phone, title, and company. Add custom attributes for firmographic data.
Configure Enrichment Triggers
Set enrichment to trigger when new contacts are created, when conversations start, when users are tagged, or on a scheduled batch basis. Use Intercom tags and segments to target specific groups.
Activate & Enrich
Enable the integration and Cleanlist begins enriching your Intercom contacts. Monitor match rates and enrichment coverage from the Cleanlist dashboard alongside your Intercom metrics.
Popular Use Cases
Chat Lead Enrichment
When a prospect starts a conversation through your Intercom messenger, Cleanlist enriches their profile with verified work email, job title, company size, and industry. Your support and sales teams see full context before responding.
Product-Qualified Lead Scoring
Enrich Intercom users who show product-qualified signals like frequent feature usage or pricing page visits. Add firmographic data to identify enterprise accounts among your active users for sales outreach.
Customer Success Data Completion
Enrich your existing Intercom contact database with company details and decision-maker data. Give your customer success team complete company profiles for expansion conversations and renewal preparation.
Frequently Asked Questions
How does Cleanlist enrich Intercom contacts?
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Cleanlist connects to your Intercom workspace via OAuth and reads contact and company records. When a new contact is created or a conversation starts, Cleanlist enriches the profile with verified work email, phone number, job title, and company firmographics from 15+ data providers.
Can Cleanlist enrich anonymous Intercom visitors?
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Cleanlist enriches contacts that have at least an email address or company domain. For anonymous visitors without any identifying data, enrichment begins once they provide an email through your Intercom messenger or form. The enrichment runs instantly once identifying data is available.
Does this integration enrich companies in Intercom?
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Yes. Cleanlist enriches both contact-level and company-level data in Intercom. Company enrichment adds industry, employee count, revenue range, tech stack, and other firmographic attributes that help you segment and prioritize accounts.
Can I trigger enrichment from Intercom conversations?
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Yes. You can configure Cleanlist to automatically enrich a contact when they start a new Intercom conversation. This gives your team complete context about the person and their company before they even respond to the chat.