TL;DR
There are three approaches to B2B data enrichment: single-source (ZoomInfo, Apollo, Lusha), waterfall/multi-source (Cleanlist, FullEnrich), and all-in-one platforms (Clay, Unify). Single-source is simplest but caps coverage at 50-70%. Waterfall hits 85-95% by cascading through 15+ providers. All-in-one bundles enrichment with outreach workflows. The right choice depends on your team size, budget, and whether data quality or workflow consolidation matters more.
Choosing the wrong enrichment approach wastes budget and kills data quality. Pick a tool that caps at 60% coverage and you leave 40% of your addressable market unreachable. Overpay for features you never use and you drain budget that could fund pipeline.
The B2B enrichment market has fragmented into three distinct approaches. Each solves a different problem. Understanding the trade-offs is the difference between data that drives revenue and data that sits in a spreadsheet.
Here is the honest comparison.
Three Approaches to Data Enrichment
Single-Source Enrichment
How it works: You query one proprietary database for every record. ZoomInfo, Apollo, Lusha, and Cognism all fall into this category. They build and maintain their own contact databases.
Pros:
- Simple setup and fast queries
- Consistent data format across all records
- Often bundled with outreach tools (Apollo, Lusha)
- Large databases with broad coverage in their strongest segments
Cons:
- Coverage caps at 50-70% for most target lists
- Every provider has geographic and industry blind spots
- Phone number coverage is typically 20-40%
- You accept one provider's accuracy without cross-validation
ZoomInfo has the largest B2B database in the world. That is a real advantage. But even the largest database has gaps - especially outside North America, in mid-market companies, and for non-executive titles.
Waterfall / Multi-Source Enrichment
How it works: Your input record cascades through multiple data providers in sequence. Each provider fills gaps the previous one missed. The system merges the best data from each source into one complete record.
Cleanlist and FullEnrich use this approach. The cascade logic queries 15+ providers automatically.
Pros:
- 85-95% coverage by combining specialist providers
- Cross-validation improves accuracy (multiple sources confirm the same data)
- Phone coverage jumps to 50-70% with phone specialists in the waterfall
- Fills gaps that any single provider misses
Cons:
- Slightly slower per record (sequential queries)
- Cost per record is marginally higher than single-source
- Requires a platform that manages the cascade logic
The core insight behind waterfall enrichment is simple: no single provider is best at everything. Provider A is strong in North America. Provider B specializes in European data. Provider C has the best phone numbers. Waterfall combines them all.
For a deeper dive on this approach, see our waterfall vs single-source comparison.
All-in-One Platforms
How it works: Enrichment is bundled with workflow automation, outreach sequencing, or CRM functionality. Clay and Unify are the most prominent examples. You build data workflows visually and chain enrichment with actions.
Pros:
- Flexible workflow builder for complex data operations
- Combine enrichment, research, and outreach in one tool
- Powerful for teams that want customization
- AI-powered research and personalization features
Cons:
- Steep learning curve for non-technical users
- Pricing can be unpredictable at scale (credit consumption varies by workflow)
- Enrichment accuracy depends on which providers you configure
- Data cleaning and verification are secondary to workflow features
Clay has built an impressive workflow engine. If your team has a technical RevOps person who wants full control over data pipelines, it is a strong option. But if you primarily need accurate, clean data without building custom workflows, it adds complexity you do not need.
Head-to-Head Feature Comparison
Here is how six major enrichment solutions compare across the features that matter most.
| Feature | Cleanlist | ZoomInfo | Apollo | Clay | FullEnrich | Lusha |
|---|---|---|---|---|---|---|
| Approach | Waterfall (15+ sources) | Single database | Single database | Multi-source workflows | Waterfall | Single database |
| Email accuracy | 95-98% | 80-85% | 75-80% | Varies by config | 90-95% | 80-85% |
| Phone coverage | 50-70% | 40-60% | 20-35% | Varies by config | 40-60% | 30-50% |
| Waterfall enrichment | Native, automated | No | No | Manual setup required | Native, automated | No |
| Data cleaning | Built-in (dedup, normalize, verify) | Basic | Basic | Via workflow steps | Limited | No |
| ICP scoring | Built-in | Via intent data add-on | Basic lead scoring | Via custom workflows | No | No |
| CRM integrations | HubSpot, Salesforce, Pipedrive | Salesforce, HubSpot, 30+ | HubSpot, Salesforce | Zapier, API | HubSpot, Salesforce | HubSpot, Salesforce, Pipedrive |
| Free tier | Yes (100 credits) | No | Yes (limited) | No | Yes (limited) | Yes (limited) |
| Best for | Data quality + affordability | Enterprise + intent data | SMB all-in-one outreach | Custom data workflows | Budget waterfall | Quick phone lookups |
A Note on Accuracy Claims
Every vendor claims high accuracy. The numbers above reflect real-world testing across diverse B2B lists, not vendor-reported metrics. Your results will vary based on your target market, geography, and company size distribution.
Pricing Comparison
Pricing is where enrichment tools diverge the most. Some charge per seat, others per credit, and a few require annual enterprise contracts.
| Provider | Starting Price | Pricing Model | Annual Commitment | Cost Per Record (Est.) |
|---|---|---|---|---|
| Cleanlist | $0 (free tier) | Credit-based | No | $0.03-0.15 |
| ZoomInfo | ~$15,000/year | Seat-based + credits | Yes (annual) | $0.10-0.30 |
| Apollo | $59/user/month | Seat-based | Monthly or annual | $0.05-0.15 |
| Clay | $149/month | Credit-based | Monthly or annual | $0.05-0.25 |
| FullEnrich | $29/month | Credit-based | Monthly | $0.05-0.12 |
| Lusha | $0 (free tier) | Seat-based + credits | Monthly or annual | $0.10-0.20 |
The critical metric is not cost per record. It is cost per usable record.
If a single-source tool enriches 1,000 records at $0.10 each but only 600 come back with verified emails, your real cost is $0.17 per usable record. If a waterfall tool enriches the same list at $0.15 each and 900 come back verified, your real cost is also $0.17 per usable record. Same price, but 300 more reachable contacts.
For a detailed breakdown of Cleanlist's pricing tiers, visit the pricing page.
Which Solution Fits Your Team?
The right tool depends on three factors: team size, budget, and primary use case.
Small team, tight budget (1-5 reps)
Best fit: Apollo or Cleanlist free tier
Apollo bundles prospecting, enrichment, and outreach in one platform. If you need an all-in-one tool and your target market is primarily US-based, Apollo is a solid starting point. Its built-in outreach sequencing saves you from buying a separate tool.
Cleanlist's free tier gives you 100 credits to test waterfall enrichment. If data quality matters more than workflow consolidation, start here and upgrade as you scale.
Key decision factor: Do you need outreach sequencing built in (Apollo) or maximum data quality with flexibility to use any outreach tool (Cleanlist)?
Growth team, scaling outbound (5-20 reps)
Best fit: Cleanlist or FullEnrich
At this stage, data quality directly impacts pipeline. Your SDRs are sending thousands of emails per month. Bounce rates above 3% damage domain reputation. Single-source gaps mean 30-40% of your target market is unreachable.
Waterfall enrichment delivers the coverage and accuracy you need. Cleanlist adds data cleaning and ICP scoring on top of enrichment, which eliminates the need for separate data hygiene tools.
Key decision factor: At 5+ reps, the cost of bad data compounds. One rep with a 10% bounce rate damages your entire domain reputation. Invest in accuracy now or pay for deliverability problems later.
Enterprise team, complex requirements (20+ reps)
Best fit: ZoomInfo or Cleanlist + CRM integration
Enterprise teams need intent data, advanced firmographics, and deep CRM integration. ZoomInfo's ecosystem is unmatched for large organizations that can justify the $15K+ annual investment. Their intent data and org chart mapping are genuine differentiators.
If budget is a concern or you need higher accuracy than ZoomInfo delivers, Cleanlist's waterfall approach combined with native CRM integrations provides enterprise-grade data quality at a fraction of the cost.
Key decision factor: Does your go-to-market motion depend on intent data? If yes, ZoomInfo is the strongest option. If you primarily need accurate contact data at scale, waterfall enrichment delivers more at lower cost.
RevOps team, custom workflows
Best fit: Clay
If your RevOps team wants to build custom data pipelines - chaining enrichment with AI research, scoring, and routing - Clay's workflow builder is the most flexible option on the market. The learning curve is real, but the customization potential is significant.
Key decision factor: Do you have a dedicated RevOps engineer who will build and maintain custom workflows? If yes, Clay unlocks powerful automation. If not, a managed solution like Cleanlist requires less ongoing configuration.
Quick decision matrix
| Your Situation | Recommended Tool | Why |
|---|---|---|
| Need everything in one place, budget under $200/mo | Apollo | Prospecting + enrichment + outreach bundled |
| Data quality is top priority, any team size | Cleanlist | Waterfall delivers highest coverage and accuracy |
| Enterprise with $15K+ budget, need intent data | ZoomInfo | Largest database + best intent signals |
| Technical RevOps building custom pipelines | Clay | Most flexible workflow builder |
| Budget waterfall, simple use case | FullEnrich | Solid waterfall at lowest price point |
| Quick phone lookups during live prospecting | Lusha | Fastest browser extension workflow |
The Case for Waterfall Enrichment
Across team sizes and budgets, one pattern holds: multi-source enrichment outperforms single-source on accuracy and coverage.
Here is why.
No single provider owns the B2B data market. ZoomInfo is strongest in US enterprise. Apollo covers US SMB well. Cognism leads in European data. Phone specialists like Seamless.AI have the best direct dials. No one provider is best at everything.
Cross-validation catches errors. When three providers return the same email address, confidence is high. When only one provider has a record and no one else can confirm it, the risk of outdated data is higher. Waterfall enrichment cross-validates automatically.
Coverage compounds across providers. If Provider A covers 60% of your list and Provider B covers a different 60%, the combined coverage is not 60%. It is 80-90%, because the gaps are in different places.
Phone numbers require specialists. Direct dial and mobile number coverage is the weakest data category across all providers. Waterfall enrichment includes phone-specific providers that single-source tools skip entirely. This is why waterfall phone coverage (50-70%) far exceeds single-source (20-40%).
Cleanlist's Smart Agents add another layer on top of waterfall enrichment. They normalize job titles, standardize company names, and clean geographic data - turning raw enrichment output into CRM-ready records.
Pro Tip
Run a side-by-side test. Take 500 records from your CRM where your current tool has gaps. Enrich them through Cleanlist's waterfall. Compare the fill rates. Most teams see 25-40% more records become reachable.
Competitor Strengths Worth Acknowledging
Honest comparisons build trust. Here is where competitors genuinely excel.
ZoomInfo has the largest proprietary B2B database and the strongest intent data product. If intent signals drive your go-to-market motion, ZoomInfo's integration of contact data + buying intent is hard to beat. Their org chart feature is also best-in-class for enterprise account mapping.
Apollo has built the best all-in-one prospecting experience for SMBs. Search, enrich, and sequence in one interface. The free tier is generous. For small teams that want simplicity over maximum accuracy, Apollo reduces tool sprawl.
Clay offers the most flexible data workflow builder on the market. For technical RevOps teams who want to chain dozens of data operations together, Clay provides a level of customization no other tool matches.
Lusha delivers fast, accurate phone number lookups through its browser extension. For reps who need a quick phone number during live research, the Chrome extension workflow is faster than any bulk enrichment tool.
Where Cleanlist wins: data quality, affordability, and data cleaning. Waterfall enrichment delivers higher coverage and cross-validated accuracy than any single source. Built-in data cleaning (deduplication, normalization, verification) means you do not need a separate tool to make enriched data CRM-ready. And credit-based pricing without annual contracts makes it accessible for teams at any stage.
For detailed head-to-head comparisons, see our Cleanlist vs Apollo and Cleanlist vs ZoomInfo pages, or browse all comparisons on the compare page.
Common Mistakes When Choosing an Enrichment Tool
Avoid these five mistakes that cost teams time and budget.
1. Comparing cost per record instead of cost per usable record. A tool that charges $0.10 per record but delivers 55% coverage is more expensive than a tool that charges $0.15 per record and delivers 90% coverage. Always calculate based on usable, verified output.
2. Ignoring phone number coverage. Email-only outreach generates 1-3% reply rates. Adding phone calls pushes response rates to 5-10%. If your team runs multi-channel sequences, phone coverage is not optional. Check phone fill rates, not just email accuracy.
3. Choosing based on database size alone. ZoomInfo advertises 100M+ contacts. Apollo claims 275M+. Raw database size does not equal coverage for your specific target market. A provider with 50M contacts that overlaps heavily with your ICP can outperform a provider with 200M contacts that skews toward segments you do not target.
4. Locking into annual contracts before testing. Run a 500-record test on your actual target list before committing to an annual deal. Vendor demos use cherry-picked data. Your results will vary. Credit-based pricing with no commitment lets you validate before scaling.
5. Treating enrichment as a one-time project. B2B data decays at 30% per year. People change jobs, companies get acquired, phone numbers rotate. Set up ongoing enrichment cycles - monthly for high-priority accounts, quarterly for the full database. The best enrichment tool is the one you use continuously.
Frequently Asked Questions
Can I use multiple enrichment tools together?
Yes. Many teams use a single-source tool like Apollo for day-to-day prospecting and run waterfall enrichment through Cleanlist for records where Apollo has gaps. The tools complement each other. Upload your incomplete records and let waterfall fill what is missing.
How do I test which tool works best for my data?
Take 500 representative records from your CRM. Run them through 2-3 tools and compare: match rate, email verification rate, phone number coverage, and field completeness. Real results on your data matter more than vendor benchmarks.
Is waterfall enrichment worth the slightly higher cost per record?
In nearly every scenario, yes. The cost per usable record is comparable to single-source because waterfall has fewer gaps. You pay marginally more per record but get 25-40% more reachable contacts. Those extra contacts are pipeline you would never see otherwise.
What about GDPR and data compliance?
All tools listed here support GDPR compliance to varying degrees. ZoomInfo and Cognism have the most established compliance programs. Cleanlist is GDPR and SOC II compliant with vetted data sources throughout the waterfall chain. Always confirm compliance requirements with your legal team before processing EU contact data.
How often should I re-enrich my database?
B2B contact data decays at roughly 30% per year. Re-enrich your active CRM contacts quarterly to catch job changes, new phone numbers, and updated company information. For high-priority accounts, monthly re-enrichment is worth the investment.
The enrichment tool you choose shapes your data quality, outreach effectiveness, and pipeline coverage. Single-source is simple. All-in-one is convenient. Waterfall delivers the most complete, accurate records. Test the approach that matches your priorities. Compare Cleanlist to your current tool or check our pricing to see how waterfall enrichment fits your budget.